At Clearco, we’re proud to have a team of skilled and supportive people dedicated to helping ecommerce entrepreneurs succeed. Today, we’re excited for you to meet Derek Wilson, our Senior Director of Founder Success. Derek’s the go-to person for guiding our clients to make the most of Clearco’s Invoice Funding product and making sure their capital needs are always covered.

Clearco’s Founder Success Guide

As the Senior Director of Founder Success, Derek is right there alongside our clients, helping them make the most of Clearco’s funding solutions. With a background rooted in fast-growing startups, Derek knows the ups and downs of building a business firsthand. Starting as one of the first hires at a small SaaS company and transitioning into leadership, he brings a unique blend of experience and empathy to his role at Clearco.

“I learned a lot while leading the sales team at OneLocal and navigating the challenges of a growing startup. After seven years, I was ready for a new challenge, and I wanted to pivot my career away from sales, which is how I landed at Clearco.”

What is the Clearco Founder Success Experience Like?

For ecommerce founders partnering with Clearco, Derek and his team are dedicated to providing funding with a personal touch. Derek makes it a priority to understand each client’s unique goals, focusing on building real, long-term relationships. His team guides clients through their financial needs, supporting them in finding the right Clearco solutions to fuel their growth.

“I’m interested in how we can leverage technology to make growth capital more accessible to ecommerce founders, and how we can continuously iterate and improve our funding product to remove friction and elevate the customer experience.”

A Day in the Life of Our Senior Director of Founder Success

Derek’s days focus on keeping everything on track and helping our clients feel supported at every step. His role is a mix of responsibilities that ensure Clearco’s clients get the guidance they need to grow with confidence. Some of Derek’s key activities include:

Client Support: Connecting directly with clients to understand their funding needs and offer Clearco’s most fitting solutions.

Team Support: Working alongside his team of talented account managers, ensuring they’re equipped with the tools and knowledge needed to be successful in their role.

Collaboration: Collaborating with different teams across Clearco to develop new product features and support marketing initiatives.

“I’m interested in how our technology can make a financial product more accessible to the end customer, and how we can continuously iterate and improve our technology to remove friction and elevate the end customer experience.”

Derek’s Insights for Prospective Team Members

For anyone interested in joining a fintech company, Derek emphasizes the importance of resilience, teamwork, and a genuine commitment to supporting clients. Reflecting on his experience at Clearco, he’s particularly proud of the launch of Clearco’s Invoice Funding product, a true team effort that took collaboration and persistence to bring to life.

“I’m really excited about the team that Clearco has brought together and the people I get to work with every day.”

Derek encourages new hires to work closely with their team members and keep the client impact front and center. When you understand how your role fits into the bigger picture, you’ll find real ways to make a difference and grow with the team.

Ready to Join the Clearco Team?

If you’re seeking a role where your work truly makes an impact, explore our open positions! At Clearco, you’ll be part of a team that’s excited to solve problems and support each other every step of the way. We’d love to have you with us on this journey.